Privacy Policy — aman788

Introduction

This Privacy Policy (hereinafter referred to as the "Policy" or "Privacy Policy") describes how aman788 (hereinafter referred to as "aman788", "we", "us", or "our") — the operator of the online gaming and sports betting platform available at https://aman788.cam (the "Platform") — collects, uses, stores, processes, and in limited circumstances discloses the personal data of users who interact with our Platform.

aman788 is committed to protecting the privacy and personal data of all users, including those accessing our services from Malaysia and other jurisdictions. We handle personal data in accordance with applicable data protection laws and international best practices for data privacy in the online gaming sector.

By registering an account on, accessing, or using the aman788 Platform, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree with this Policy, you should not use the Platform.

This Privacy Policy is to be read in conjunction with our Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Privacy Policy and the Terms & Conditions with respect to data privacy matters, this Privacy Policy shall prevail.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, date of birth, government-issued identification number, device identifiers, and financial account information.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, aman788.
• "Data Processor" means a third party that Processes Personal Data on behalf of aman788 pursuant to a formal data processing agreement.
• "User" / "Data Subject" means any individual whose Personal Data is Processed by aman788, including registered Platform users and visitors to the Website.
• "Consent" means freely given, specific, informed, and unambiguous agreement to the Processing of Personal Data for a stated purpose.
• "KYC" means Know Your Customer — the regulatory identity verification process applicable to online gaming and financial services operators.

Data Controller

aman788 acts as the Data Controller with respect to all Personal Data collected and Processed in connection with your use of the Platform. As Data Controller, aman788 is responsible for determining the lawful purposes for which your Personal Data is Processed and for ensuring that appropriate technical and organisational security measures are in place to protect it.

For all privacy-related enquiries, data access requests, or complaints, you may contact our designated Privacy team using the contact details provided in Section 15 of this Policy.

Data We Collect

aman788 collects Personal Data through various interactions you have with our Platform. The categories of data we collect are as follows:

4.1 Data You Provide Directly

• Registration Data: Username, full name, date of birth, email address, mobile phone number, and account password (stored in encrypted form).
• Identity Verification (KYC) Data: Copies of government-issued identification documents (e.g., Malaysian MyKad, passport, or driving licence), proof of address documentation, and where required, source of funds declarations.
• Payment Data: Details of your payment methods including e-wallet account identifiers (Touch 'n Go eWallet, Boost, GrabPay), bank account details for FPX and DuitNow transactions (Maybank, CIMB, Public Bank, RHB, Hong Leong), and cryptocurrency wallet addresses. Full payment card numbers are not stored by aman788 — card processing is handled by PCI-DSS compliant third-party payment processors.
• Support Communications: Records of any live chat sessions, email correspondence, or other communications with our support team.

4.2 Data Collected Automatically

• Device and Technical Data: IP address, device type, operating system, browser type and version, device identifiers, and screen resolution.
• Usage Data: Pages visited, features used, game sessions initiated, betting activity, session duration, and navigation paths within the Platform.
• Cookies and Tracking Data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 10.
• Geolocation Data: Approximate location derived from IP address, used for jurisdiction verification and fraud prevention purposes.

4.3 Data from Third Parties

• Identity and fraud screening data from licensed third-party KYC and AML verification service providers.
• Payment verification data from our Malaysian banking and e-wallet payment partners.
• Publicly available information used for sanctions screening and compliance purposes.

Data Processing & Purposes

aman788 processes your Personal Data for the following specific purposes. We process only the minimum data necessary for each stated purpose:

aman788 does not use your Personal Data for any purpose other than those listed above without first obtaining your explicit consent or where otherwise required by applicable law.

Legal Basis for Processing

aman788 processes your Personal Data on the following lawful bases, in accordance with applicable data protection legislation:

1. Performance of a Contract: Processing is necessary to fulfil our contractual obligations to you as an account holder — including operating your account, processing deposits and withdrawals, and providing access to Platform services.
2. Legal Obligation: Processing is required to comply with applicable legal and regulatory obligations, including KYC/AML requirements, anti-fraud regulations, responsible gambling obligations, and any mandatory reporting requirements imposed by applicable regulatory authorities.
3. Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, functional, and commercially viable Platform — including fraud prevention, platform security, dispute resolution, and the improvement of our services — provided that such interests are not overridden by your fundamental rights and freedoms.
4. Consent: Where we rely on your consent as the legal basis for Processing (such as for direct marketing communications), you retain the right to withdraw that consent at any time without affecting the lawfulness of Processing carried out prior to withdrawal. Consent may be withdrawn by contacting our support team or updating your account preferences.

Data Sharing & Disclosure

aman788 does not sell, rent, or otherwise commercially transfer your Personal Data to any third party. We may, however, disclose or share your Personal Data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: Malaysian banking and e-wallet partners (including but not limited to DuitNow, FPX, Touch 'n Go eWallet, Boost, Maybank, CIMB, Public Bank, RHB, and Hong Leong) receive the payment information necessary to process your deposit and withdrawal transactions.
• KYC & AML Verification Providers: Licensed third-party identity verification and fraud screening services that assist us in fulfilling our KYC and anti-money laundering obligations.
• IT Infrastructure and Hosting Providers: Third-party cloud infrastructure and technology service providers who host and operate the Platform on our behalf, subject to strict data processing agreements.
• Responsible Gambling Service Providers: Where applicable, third-party responsible gambling tools and self-exclusion registries.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or mandatory regulatory obligation, we may disclose Personal Data to competent authorities. We will not disclose more data than is strictly required for the specific legal obligation.
• Professional Advisers: Lawyers, accountants, auditors, and insurers who require access to data in the course of providing professional services to aman788, subject to professional confidentiality obligations.

Data Retention

aman788 retains your Personal Data only for as long as is necessary for the purposes set out in this Policy, or for such longer period as is required or permitted by applicable law. The following general retention periods apply:

• Active Account Data: Retained throughout the period that your account remains active and for a defined period following account closure.
• KYC and Compliance Data: Retained for a minimum of five (5) years from the date of account closure, or longer where required by applicable AML regulations or regulatory mandates.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with standard financial record-keeping obligations.
• Support Communications: Retained for a reasonable period following resolution of the relevant support query, typically between one (1) and three (3) years.
• Marketing Preferences and Consent Records: Retained for the period during which consent is active and for a defined post-withdrawal period to evidence the consent record.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data destruction protocols.

Data Security

aman788 implements comprehensive technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the aman788 Platform is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your data cannot be intercepted in transit.
• Encrypted Password Storage: Account passwords are stored using strong one-way cryptographic hashing — we cannot retrieve your original password and it is never stored in plain text.
• Access Controls: Access to Personal Data is restricted to aman788 personnel and authorised third-party processors who have a legitimate operational need, and is governed by role-based access control policies.
• Two-Factor Authentication (2FA): Optional two-factor authentication is available to users to add an additional layer of security to account login.
• Regular Security Audits: Our Platform and infrastructure undergo periodic security assessments, penetration testing, and vulnerability scans conducted by qualified security professionals.
• Secure Data Centres: Personal Data is stored in certified, physically secured data centre facilities with comprehensive access monitoring and environmental controls.

While we employ robust security measures, no method of internet transmission or electronic storage is completely infallible. In the event of a data breach that is likely to result in a risk to your rights and freedoms, aman788 will notify affected users and relevant authorities in accordance with applicable notification requirements.

Cookies & Tracking Technologies

The aman788 Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not identify you personally but help us recognise your browser across sessions.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that maintain your logged-in state, security tokens, and cookies that enable core Platform features. These cannot be disabled without impairing Platform functionality.
• Analytical / Performance Cookies: Used to collect aggregated, anonymised data about how users navigate and interact with the Platform. This information is used solely to improve Platform performance and user experience.
• Functional Cookies: Used to remember your preferences and settings (such as language preference, display settings) to personalise your experience across sessions.
• Security Cookies: Used to support our fraud detection and account security systems, including session authentication and anomalous behaviour detection.

10.2 Cookie Management

You may manage cookie preferences through your browser settings. Most web browsers allow you to view, delete, or block cookies. Please note that disabling strictly necessary cookies will impair the functionality of the Platform. Analytical and functional cookies can generally be disabled without preventing you from using core Platform features.

aman788 does not use third-party advertising or tracking cookies for the purpose of serving targeted advertising on third-party websites.

International Data Transfers

In the course of providing our services, your Personal Data may be transferred to and processed in countries outside of Malaysia. For example, our hosting infrastructure or certain specialist service providers may be located in jurisdictions other than Malaysia.

Where such international transfers occur, aman788 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that which would apply under Malaysian data protection law. These safeguards may include contractual data transfer agreements (such as Standard Contractual Clauses), adequacy decisions, or other legally recognised transfer mechanisms.

By using the aman788 Platform, you acknowledge and consent to the transfer of your Personal Data to such jurisdictions where necessary for the performance of our services.

Your Rights as a Data Subject

Subject to applicable data protection law, you have the following rights with respect to your Personal Data held by aman788. To exercise any of these rights, please contact us using the details provided in Section 15. We will respond to all verified requests within a reasonable timeframe and in any event within the period required by applicable law.

Minors & Age Verification

The aman788 Platform is strictly intended for users who are 21 years of age or older. We do not knowingly collect Personal Data from persons under the age of 21, and we do not permit individuals under 21 to register for or use our services in any capacity.

As part of our account registration and KYC process, aman788 conducts age verification checks to confirm that all users meet the minimum age requirement. Where we become aware or have reasonable grounds to suspect that Personal Data has been collected from a person under the age of 21, we will promptly close the relevant account, delete the associated Personal Data, and take any further steps required by applicable law and our responsible gambling obligations.

If you are a parent or guardian and believe that a minor has registered on our Platform or provided us with their Personal Data, please contact our support team immediately so that we can take appropriate action.

Policy Amendments

aman788 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or Platform functionality. The date of the most recent revision is always displayed prominently at the top of this page.

Where amendments are material — for example, where we introduce new categories of data collection, new sharing arrangements, or changes to your rights — we will make reasonable efforts to notify registered users via email or a prominent on-site notification prior to the changes taking effect.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated terms, you should cease using the Platform and request closure of your account.

Contact Us

If you wish to exercise any of your data subject rights, have a question or concern regarding this Privacy Policy, or wish to report a potential data protection issue, please contact the aman788 Privacy team through the following channels:

• Live Chat: Available 24/7 directly on the Platform — the fastest and most direct way to reach our support team for urgent enquiries.
• Email: [email protected]

Please include sufficient information in your request to allow us to identify your account and understand the nature of your enquiry. We will respond to all data subject rights requests and privacy enquiries as promptly as practicable and within any timeframes required by applicable law.

aman788's support team is available every day of the year, around the clock, to assist with all account, payment, and compliance-related matters — including privacy enquiries from players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout Malaysia.